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San Jose - Frequently Asked Questions

When and where will the event take place?

Intel Extreme Masters San Jose will take place on Saturday December 6th and Sunday December 7th in the San Jose SAP Center. The event doors will be open from 10am on both days.

Which games will be played?

Intel Extreme Masters San Jose will feature both League of Legends with 2 North American LCS teams, 2 European LCS teams, 2 South American teams and StarCraft II with sixteen of the world's best players qualified from Asia, Europe and the Americas.

Where can I buy tickets?

You can buy tickets for Intel Extreme Masters San Jose online trough Ticketmaster.com or physically at the SAP Center box office.

Can I refund my ticket?

Unfortunately, we can not refund once purchased tickets. Please double check that all details (date, kind of ticket, seating) are correct before finalizing the purchase.

Can I watch both games with a single ticket?

Each ticket has a seat assigned to it which means that you will only have visibility of the stage that you select when purchasing the ticket.

I'm still looking for a hotel, are there any you can recommend?

We would recommend the Avatar Hotel, offering a special deal during the IEM San Jose weekend.

What is the benefit of Early Bird tickets?

Early Bird tickets have a discounted price and allow you to choose your seating earlier than the regular tickets.

Are Premium Tickets also discounted?

No, Premium Tickets will be sold at the same price during the general sale.

What are the limited visibility tickets?

Limited visibility tickets are at sectors right above the Intel Showcase and some of those may offer a partial view of the stage. You will be able to follow the action through the main stage screen and the SAP Center jumbotron.

When can I enter the venue?

The doors of the SAP Center will open at 10am PST on Saturday December 6th and 10am PST on Sunday December 7th.

When will the event end?

We are expecting to finish both days at 10PM PST(local time)

I want to buy tickets for a big group, whom should I contact?

Please send an email to tickets@intelextrememasters.com with your request

Where can I find more information about the ruleset used at Intel Extreme Masters

You can find the ruleset used in the Official Intel Extreme Masters Rulebook.